Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by FinkeTech OPC Pvt Ltd ("Company," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

2. Description of Services

FinkeTech provides technology solutions including but not limited to:

• SESmetric.com - Enterprise SMTP and email delivery services
• TrueFTP.com - File transfer protocol services and solutions
• Related infrastructure and developer tools

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You must provide accurate, complete, and up-to-date information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use Policy

You agree not to use our services for:

• Illegal activities or violation of applicable laws
• Sending spam, unsolicited emails, or malicious content
• Distributing malware, viruses, or harmful code
• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our services
• Violating third-party rights, including intellectual property rights

5. Service Availability and Performance

5.1 Uptime

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance and unforeseen issues may cause temporary service interruptions.

5.2 Service Level Agreements

Specific SLA terms may be outlined in separate service agreements for enterprise customers.

6. Payment and Billing

6.1 Fees

Pricing for our services is available on our respective product websites or through direct contact with our sales team.

6.2 Payment Terms

Payment terms vary by service and will be specified in your service agreement. Late payments may result in service suspension.

7. Intellectual Property

7.1 Our Rights

All rights, title, and interest in our services, including all intellectual property rights, remain with FinkeTech OPC Pvt Ltd.

7.2 Your Content

You retain ownership of any content you upload or transmit through our services, subject to our rights to process such content as necessary to provide the services.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law, FinkeTech OPC Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless FinkeTech OPC Pvt Ltd from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

11. Termination

11.1 By You

You may terminate your account at any time by contacting our support team or through your account dashboard.

11.2 By Us

We may suspend or terminate your account if you violate these Terms or engage in activities that could harm our services or other users.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with applicable laws.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes through email or prominent website notices.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

16. Contact Information

If you have questions about these Terms, please contact us:

• Email: vishal@finketech.com
• Website: Contact Form